21tbajee Terms & Conditions —
Full Policy in Bengali

21tbajee is an online Sports Betting and Live Casino platform serving users in Bangladesh. These Terms & Conditions apply to all use of 21tbajee's services, website (21tbajee.best), and mobile application.

By using 21tbajee's services — whether by registering, logging in, depositing, or placing a bet — you confirm that you have read, understood, and agreed to these terms. If you do not agree with any of them, please stop using our platform.

21tbajee reserves the right to update these terms and conditions at any time. When changes are made, the date at the top of the page will be updated and members will be informed via their registered email or push notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

To use 21tbajee's services, you must create an account. Providing accurate and truthful information during registration is mandatory. Accounts created with false or fabricated details may be suspended at any time and the balance may be forfeited.

• Only one account per person is permitted.
• The name, date of birth, and mobile number on your account must be accurate.
• Keeping your password confidential is your own responsibility — 21tbajee is not liable for any consequences arising from sharing it with others.
• To update your account details, please contact support.
• Operating multiple accounts from the same device or network is strictly prohibited.
• Using or selling another person's account is strictly forbidden.

Before processing large withdrawals, 21tbajee may carry out KYC (Know Your Customer) verification, which may require a copy of your national ID or passport. This process is generally completed within 24 hours.

21tbajee is strictly for adults aged 18 and above. Age is verified against the date of birth provided at registration. If a member is found to have registered with a false date of birth, all winnings and balances in that account will be permanently forfeited.

21tbajee only provides services to users in regions where online betting is not legally prohibited. Members are solely responsible for confirming that using this service is lawful in their location. 21tbajee does not provide legal advice on this matter.

21tbajee supports deposits and withdrawals via bKash, Nagad, and Rocket, as well as direct bank transfers. All payment methods are processed through a secure, encrypted gateway.

• Deposits typically arrive in your wallet within 1–2 minutes.
• After a withdrawal request is submitted, a brief delay may occur for security verification.
• Withdrawals must be made to the same mobile banking number used for the deposit.
• Withdrawals to third-party accounts are not permitted.
• Any transaction suspected of money laundering will be suspended and investigated.

21tbajee does not charge any separate fees for deposits or withdrawals. However, your mobile banking operator may apply their own transaction fees — this is entirely at the operator's discretion and beyond 21tbajee's control.

21tbajee offers a range of bonuses and promotions — including a welcome bonus, daily cashback, reload bonus, free bets, and VIP loyalty points. Each bonus has its own terms, which are detailed on the bonus page.

The general rules below apply to all bonuses unless the individual bonus terms state otherwise.

• A wagering requirement must be met before bonus funds can be withdrawn. For the Welcome Bonus, this is 10x.
• Every bonus has an expiry date — once it lapses, the bonus is forfeited.
• If another bonus is already active when you try to use a new one, both may not be usable at the same time.
• Opening multiple accounts — whether by the same individual or within the same household — to claim bonuses is strictly prohibited.
• Using fake identities, fraudulent payments, or technical exploits to claim bonuses will result in account termination.
• Bonus funds cannot be withdrawn directly — not until the wagering requirements have been met.

21tbajee reserves the right to modify, suspend, or cancel any bonus program at any time. However, any bonus that has already been activated will remain valid until it expires.

The rules governing Sports Betting and casino gaming at 21tbajee are outlined below. These rules apply equally to all members.

• Once a bet is confirmed, it cannot be cancelled — though Cash Out may be available in certain cases.
• In an Accumulator bet, if any single selection is cancelled, that leg is voided and the remaining selections are recalculated.
• If a match or event is cancelled, the stake for that bet will be refunded.
• Each betting market has its own minimum and maximum stake limits, which are displayed on the betting page.
• Any winnings resulting from technical errors or abnormal odds will be voided.
• Placing bets with knowledge of match-fixing is strictly prohibited and subject to penalty.

Odds change rapidly in live betting. If there is a delay in 21tbajee's system updating the odds and a bet is accepted at the outdated price, 21tbajee reserves the right to recalculate the settlement using the correct odds.

21tbajee reserves the right to immediately terminate any account and forfeit its balance if the member is found to be involved in any of the following activities.

• Creating multiple accounts to claim bonuses or gain additional benefits.
• Using stolen or another person's mobile banking account to make transactions.
• Placing bets using automated bots or software.
• Using the platform for money laundering or any form of illegal financial activity.
• Attempting to hack or gain unauthorized access to 21tbajee's systems.
• Harassing, deceiving, or intimidating other members.
• Placing bets using match-fixing information.
• Allowing others to use your account or selling it to a third party.

21tbajee believes that online betting is a form of entertainment — not a source of income. We encourage our members to play responsibly and take proactive steps to prevent problem gaming.

• Deposit Limit: Set your own daily, weekly, or monthly maximum deposit amount.
• Session Timer: Automatically logs you out after a set period of activity.
• Cooling-Off Period: Take a break from 1 to 30 days.
• Self-Exclusion: Request a permanent account closure — no questions asked.

If you feel that gaming is becoming a problem for you or someone in your family, please Responsible Gaming Read this page and reach out to our support team. At 21tbajee, our members' well-being always comes before profit.

21tbajee reserves the right to suspend or terminate any account at any time, without prior notice — particularly where there is evidence of rule violations or suspicious activity.

• If an account is terminated due to rule violations, the balance may be forfeited.
• If you choose to close your account, your real-money balance (excluding bonus funds) will be refunded.
• After account closure, all data is retained in accordance with legal requirements.

If you wish to close your account, contact support — the process is typically completed within 24 hours. All bonuses are automatically cancelled upon account closure.

21tbajee may update these terms and conditions at any time due to business needs, legal changes, or technical improvements. For significant changes, members will be notified at least 7 days in advance via email or app notification.

If you have any questions about these Terms & Conditions, please reach out to the 21tbajee support team: